Tip of the Day
4 Ways to Win Back Customers After Business Blunders
By Maurice Gerardi, Omega Design Events & Nite Mix Entertainment - March 29, 2017
Mistakes happen in life and in business. It’s how you react that counts! Business owners share ways to smooth things over with customers.
1. Be Personal
2. Right-Size the Reaction
3. Fix The Process or The Product
4. Manage Expectations
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